claudioia

@claudioia

Cláudio Menezes de Oliveira Santos

IT Support Professional | Microsoft 365 | Cloud Computing | AI Agents & Workflow...
Belo Horizonte, Brazil claudiosantos.hashnode.dev Joined June 2026
802 Points17 Badges4 Connections4 Followers24 Following

About

I am an IT support professional focused on cloud computing, AI agents, and workflow automation. I build practical projects using Python, n8n, Azure, AWS, and Microsoft 365, explori... Show more

Language & Tools

Python, PowerShell, AWS, Azure, Microsoft 365, Exchange Online, Microsoft Entra ID, SharePoint, OneDrive, Microsoft Teams, Power Automate, n8n, OpenAI APIs, Ollama, Git, GitHub, VS Code, Windows, Zabbix.

Currently Exploring

Building practical cloud and AI automation projects using Python, AWS Lambda, Amazon Bedrock, Power Automate, n8n, APIs, and generative AI. I am especially interested in creating intelligent assistants that improve IT support, knowledge management, and business workflows.

Achievements

Microsoft Certified: Azure Fundamentals (AZ-900).

Published technical articles about artificial intelligence, cloud computing, AI agents, automation, and local language models.

Developed hands-on projects involving AWS, Azure, Microsoft 365, Python, generative AI, and workflow automation.

Built professional experience supporting users, Microsoft 365 environments, IT operations, and incident resolution.

Fun Fact

Before diving deeper into cloud computing and artificial intelligence, I completed eight Ironman triathlons. Endurance sports taught me that complex goals become achievable through consistency, patience, and continuous improvement.

Random Dev Quote

The best technology is not the most complex one. It is the one that solves a real problem clearly, securely, and reliably.

Top Tags

User Activities

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Joined: 2 weeks (since Jun 13)
Extra privileges: Editing any comment
Full Name: Cláudio Menezes de Oliveira Santos
Headline: IT Support Professional | Microsoft 365 | Cloud Computing | AI Agents & Workflow Automation
About: I am an IT support professional focused on cloud computing, AI agents, and workflow automation. I build practical projects using Python, n8n, Azure, AWS, and Microsoft 365, exploring how artificial intelligence can improve support operations, content creation, and business processes. I also write about cloud, automation, AI infrastructure, and the real-world use of intelligent agents.
Location: Belo Horizonte, Brazil
Website: https://claudiosantos.hashnode.dev/
Languges & Tools: Python, PowerShell, AWS, Azure, Microsoft 365, Exchange Online, Microsoft Entra ID, SharePoint, OneDrive, Microsoft Teams, Power Automate, n8n, OpenAI APIs, Ollama, Git, GitHub, VS Code, Windows, Zabbix.
Currently Exploring: Building practical cloud and AI automation projects using Python, AWS Lambda, Amazon Bedrock, Power Automate, n8n, APIs, and generative AI. I am especially interested in creating intelligent assistants that improve IT support, knowledge management, and business workflows.
Achievements: Microsoft Certified: Azure Fundamentals (AZ-900).

Published technical articles about artificial intelligence, cloud computing, AI agents, automation, and local language models.

Developed hands-on projects involving AWS, Azure, Microsoft 365, Python, generative AI, and workflow automation.

Built professional experience supporting users, Microsoft 365 environments, IT operations, and incident resolution.
Fun Fact: Before diving deeper into cloud computing and artificial intelligence, I completed eight Ironman triathlons. Endurance sports taught me that complex goals become achievable through consistency, patience, and continuous improvement.
Random Dev Quote: The best technology is not the most complex one. It is the one that solves a real problem clearly, securely, and reliably.
Latest Video: Leave this field blank for now, unless you have a YouTube video or another public video related to one of your projects.
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