A Retrieval-Augmented Generation RAG system is designed to give an AI model access to relevant external information before generating an answer. It sounds straightforward: retrieve the right documents, pass them to the model, and generate a response....

An AI assistant can summarise a document, draft an email, or extract information in just a few seconds. It looks impressive, especially when something that once took several minutes is done almost instantly. But here's something worth thinking about...

Adding an AI API to an application is relatively straightforward. Making that integration useful in a real business workflow takes more thought. A business application already has users, data, permissions, and rules. When AI becomes part of that app...