Leading company-wide AI strategy and execution — AI integration into core products, automation of internal operations, and organizational AI capability. Built a RAG knowledge system over training material, documentation and video transcripts serving employees and customers. Established AI governance (EU AI Act as reference) and a single standard for AI-assisted development. Leading the SOC 2 certification programme. Production over pilots.
Led a ~15-person engineering and QA organization through the platform's multi-year transition from client-server to a fully web-based architecture, with customers in production throughout. Built the QA department from the ground up. Defined the internal DevOps architecture (CI/CD, environments, release practice). Participated in strategic cloud platform decisions and initiated the AI experimentation that became the company's AI strategy.
Parallel freelance engagement setting technology direction for a Peru-based medical services company. Managed a small team of developers delivering custom software projects, coordinating priorities and timelines with the client's leadership.
Managed a 7-person engineering team. Initiated the platform's 2017 move to a web-based architecture, modernized the technology stack and infrastructure, retired legacy components, and established the hiring and onboarding practices that supported the team's subsequent growth.
Architect and lead developer of the 2005 rewrite from an Access-based legacy application to a client-server platform (.NET, VB, WinForms, SQL Server, web services), delivered while the legacy system remained live for customers. De facto technical lead for the engineering team on hard problems, fragile integrations and high-risk architectural decisions.
Early-career role developing a marketing product catalog with JavaScript and HTML, in the era when those technologies were still establishing themselves as web standards.
Dual-degree master's program in IT management (Maestría en Dirección de Tecnologías de Información).
Retrieval-augmented knowledge system over client training material, internal documentation and video transcripts indexed to the second, serving both employees and customers. Replaces a process where answers lived in individual people's heads or forgotten documents. Running as an active pilot ahead of full rollout; the business case targets cutting average search time from about an hour to five minutes.
Multi-year transition of an enterprise accounting platform (300 client companies, 15,000 users) from client-server to a fully web-based architecture, delivered with customers in production throughout. Included the internal DevOps architecture (CI/CD, environments, release practice) and Playwright end-to-end automation (~40 tests over the platform's principal use cases) that made regression cycles 4-5x faster.
Architect and lead developer of the rewrite from an Access-based legacy application to a client-server platform built on .NET, VB, WinForms and SQL Server, with web services for external integration. Delivered while the legacy application remained in production for enterprise accounting clients throughout the transition.