Diagnostics in India looks nothing like it did ten years ago. Patients expect faster turnaround, doctors want cleaner reports, and labs are under constant pressure to process more samples without letting quality slip. The people running the microscop...

Walk into almost any small or mid-sized diagnostic lab in India, and you'll still find a familiar scene: a thick register at the front desk, a technician manually copying values from an analyzer printout, and a receptionist juggling phone calls while...